Astrea is skilled in the Sales Cloud implementation to help clients impel their sales productivity and conversion rates. Astrea provide training and understanding to clients for managing their Leads and Clients using the Salesforce Contacts and Leads management. Our expertise, in providing solution by leveraging the Salesforce standard features and by developing customised functionalities, provide the exact required system as per customer need to maximise their growth. Astrea has a vast experience in Integrating Salesforce with External systems using REST and SOAP based web services.
Astrea helps in implementing the Service Cloud for the clients to maximize their customer satisfaction and obtaining high revenues by accounting every customer’s interaction. Astrea believes in providing excellent customer service and we help the clients to achieve the same, by creating consoles and utilising Case management to facilitate agents to find solutions faster. We have implemented custom solutions to provide all the service elements like, live chats, Email to case, Knowledge and communities, Read More..
A Community provides the customers the self service portals and discussion forums which they need to get the answers of their questions quickly and anytime. Astrea have expertise in implementing Communities for a large number of clients that include Customer, Employee and Partner communities. We have developed complete custom communities using Visualforce and Apex to match the website of the client’s company. Know More
Astrea has extensive expertise of Salesforce app development and have over 30 products available on AppExchange. We are perhaps the highest rated offshore Salesforce consulting partner on AppExchange with average rating of 4.9 out of 5 and 50+ reviews. We have expertise on Apex and VisualForce. One of our app “Octopus” is listed among the top ten free apps on Appexchange. To check out our apps please visit AppExchange.
Astrea has successfully completed 100+ projects on Integrations. We have integrated Legacy Systems to Salesforce CRM. We have also worked on integrating PHP sites to Salesforce. We have the experience of consuming some popular APIs in Salesforce using APEX. Examples of some Integrations done by Astrea are
- LiquidPlanner - Salesforce Integration
- RegOnline API - Salesforce Integration
- QuickBooks - Salesforce Integration
- ACH Processing Co API - Salesforce Integration
- IBM Provisioning Report API - Salesforce Integration
- Oracle - Salesforce Integration
- MS SQL Server - Salesforce Integration
- Klipfolio API - Salesforce Integration
- LogiAnalytics - Salesforce Integration
- IOU Central Financial API - Salesforce Integration
- Geckoboard – Salesforce Integration
- Authorize.Net – Salesforce Integration
- BMC Remedy System – Salesforce Integration
- Chargify API – Salesforce Integration Know More
Lightning Experience from Salesforce enables us to build modern enterprise apps easily and quickly. The Lightning Experience combines the Lightning Design System, Lightning App Builder and Lightning Components. Astrea has gained strong expertise in transitioning into Lightning framework and building custom Lightning components. Astrea has helped many companies to transform their existing old UI into a new Lightning look and feel. Know more
Migration from any system into Salesforce is an important and crucial task for any organization. A well thought migration strategy and mapping of data is required for a successful shift into Salesforce as all the very best of Salesforce can be utilized only if there is the right data. The data migrated correctly will help in better decision, support to clients and business analytics. Astrea works in most effective ways to move the Data from various sources into Salesforce and have worked on very complex migration in the past as Astrea understand of the importance the data for its clients. Astrea has been using the best practices and have given guidance to many people in the past, like we have this article available for reference before you do any data migration, Know more
NonProfit Success Pack
The Nonprofit Success Pack is Salesforce.org’s solution for nonprofits of all sizes. It’s an application, built on top of the Salesforce Platform that provides many out-of-the-box functionality for nonprofits. Astrea has helped many Non Profits to move to Salesforce and helped in managing their donors and donations, organizations, grants, relationships in a new efficient manner. Astrea has helped the organization to become a connected one. Know more
Desk.com is a customer support application that helps fast-growing businesses interact to customer inquiries through various channels (email, Twitter, Facebook, phone calls, live chat, and discussion boards) and offers online self-service support. Astrea has helped organizations to manage and deliver their clients the support they deserve and integrate their external system to get the information. Astrea has worked on the Multichannel support, ticketing and case management and Know more
Pardot by Salesforce provides B2B Marketing Automation to the marketing and sales teams to create, setup, and manage online marketing campaigns that leads to profit increment and maximize efficiency. Astrea has worked with clients to Synchronize their CRM Data, Managing their Lead Nurturing and Know more
FinancialForce provides ERP solutions including Accounting, Billing, Professional Services Automation (PSA), Revenue recognition, Human Capital Management (HCM), and Supply Chain Management (SCM) applications. As build on force.com technology, Astrea provides a perfect fit for any customization needs and development for the clients. Astrea has provided support to many organizations for their FinancialForce products and worked on the PSA, HCM .. Know more
Google Chrome Extensions
Google Chrome has changed the market since 20161 and has been the top most used browser by the Desktop users.
With many advantages as part of Chrome, the Chrome Extensions add another level of ease to the users.
Google Chrome offers hundreds of extensions and many of them are designed to help users with their work. These extensions are designed to enhance the usability and experience of the services that a user uses or just the web browser itself... Know more
Astrea’s Einstein Analytics Expertise
Astrea is a Salesforce Consulting Company helping global clients with Solutions like Offshore development for Integrations, AppExchange Apps, Force.com, Sales & Service Cloud Implementations, Analytics Cloud Solutions, ETL Solutions and also with any general Salesforce support.
Salesforce made a 'Transformational' change when they introduced Salesforce’s business intelligence tool- Einstein Analytics (EA). EA is capable of managing large complex datasets from different business verticals which requires usage of advanced formulas/methods and modelling to turn it into a single view through advanced Widgets to effectively show the business insights. Einstein Analytics provides you fast, accessible and real-time data insights into every corner of your business. Use any device to view data in visually stunning dashboards. Easily spot trends metrics and track KPIs so you can take immediate action where it’s needed... Know more