Customizing List view of Contacts in Lightning

Client

The Client was part of one of the United Nations organizations which needed help in customization of Campaigns in Salesforce Lightning.

Challenges

The Client was using Salesforce Lightning for their day to day tasks and wanted to add some new features to enhance their experience with Contact List views. The client needed to perform advanced search on Contacts list view and add them to Campaigns.

The client required list view of contact with full details of Long Text Area fields and also want to have Long text area in search filters. This is not supported out of the box. Also the Client had Salesforce Shield enabled in their org which restricted the use of standard SetController (to overcome this issue we used Tooling API). In the standard filters in Lightning, there are some predefined filters and these filters do not support long text area fields.

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Salesforce - Mailchimp Custom Integration

Client

Client is a UK based design and production service company. They are known for creating fonts of extremely high quality. They provide a strong library of fonts and also provide a service centred around good design.

Challenges

The requirement was to integrate the MailChimp Account of client to their Salesforce instance. Client wanted to Unsubscribe the Contact/Lead records from their MailChimp list when someone checked ‘Email Opt Out’ checkbox on the contact and Lead record and also when someone unchecked ‘Email Opt Out’ checkbox on Contact/Lead records the that record should Re-Subscribe back into MailChimp list.

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Integration of Salesforce with ACH Processing Co API

Client

Our Client is a large US Bank - TD Bank, offers a range of financial services and products to more than 10 million US customers through more than 1,100 branches and 2,600 "Green Machine” ATMs.

Challenges

The customer needed an advanced way to connect the Salesforce CRM with ACH Processing Co API. ACH Processing Co is an online software product to perform online payment transactions. It also supports billing applications that allows the user to send an invoice or payment directly to a customer’s email address. Once the invoice is received, a link is provided to submit the payment directly to the account. ACH Processing Co also provides an API which allows third parties to programmatically access their business logic and data.

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Google Calendar - Salesforce Integration

Client

The client is a Canada based design and architecture company which provides building designs, floor plans, house plans and construction drawings. The client specializes in designing renovations and new builds. The client caters to approximately 100-150 customers monthly.

Challenges

  • The requirement of the client was to sync Salesforce’s Event standard object with Google Calendar in such a way that when an Event is created in Salesforce for a User, an Event with all the details should be created in the respective User’s Google Calendar also. The client wanted this functionality for many different Users.
  • Events should not get duplicated and when a User cancels an Event in Salesforce, it should be deleted from his/her Google Calendar.

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Media platform for the Zambian Youth

The Client

The client is a Zambian media company that provide communication and media consulting. They want to educate their youth by providing them with updated news, jobs, etc.

Challenges

The client wanted to create a platform focusing on the upliftment of the youth of Zambia by educating them on the latest Technology, Business, Environment, Education and other topics. This objective was defined by providing the youth with News, Current Affairs and updates on the Various topics available from around the world and internally.

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Inventory Management and Site visit: a mobile Solution for Salesforce

The Client

The client is an established family-owned business specialising in distributing cleaning, hygiene and janitorial products to the professional user across England, Scotland and Wales. The company offers quality brands backed by the highest standards of customer service.

Challenges

The client needed a mobile app to work across all the platforms and devices. Dealing with the site visits by CSR, they needed to update service visits or create electronic service sheets / Inspections etc. Each site has a visit every month by a CSR in which a number of different tasks need to be completed. All of the tasks needed to be in a step by step form that the CSR has to complete.

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Officer’s Association- An App for the Veterans

Client

The Client is a British company established with an aim to help anybody associated with the British Armed Forces. Whether someone is thinking of leaving the Services, wants a career change or is looking for work, OA can help them with employment and transition advice, at any stage of their career. They have a team of experienced consultants who guide one through a one-to-one discussion where they review their CV and discuss their options.

The Task

The organization wanted to develop an App for their registered commissioned officers (from the Armed forces) to search for jobs available which can also be shared with other Organization members. The App needed to be developed on SFDC platform and the user should be able to search and browse the Organization Events and Webinars catalog and also, register for events that are of his interest.

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Reinventing Business Processes Through Salesforce, A Case Study

Client

The client is a British Service Management Software provider that offers the very latest in cloud technology to give a complete cross platform solution to transform how one manages his business. They offer a solution that fully integrates sales and quote management, CRM via Salesforce.com (SFDC), Industry specific contract management, workforce scheduling, Asset/Inspection Management, E-Logbook,..

Requirements From The App

The client wanted a one stop solution to business process management in a simple and easy to understand package with salesforce acting as the database application for the offering. The result was the request for an app that would have features such as sales and quote management, CRM via Salesforce.com (SFDC),

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Mashup Klips (Shopify, Google Analytics, Bing, Facebook and Google Adwords) Dashboard Development

Client

The Client is a Canada based Boutique Consulting firm focused on developing and executing integrated marketing and digital solutions for companies of all sizes. They wanted us to show Mashup data from various APIs in his Klipfolio account’s client Instance. In this context we have to fetch data from Shopify, Google Analytics, Bing, Facebook and Google Adwords.

Challenges

Data required from these API was to be fetched from 20 Clients Account from each API into 20 Klipfolio Client Accounts Instance. We had to develop 3 dashboards(total 9 Klips in each Klipfolio Client Account Instance).

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Salesforce-Shopify Integration

Client

Client is a UK based design and production service company. They are known for creating fonts with a distinctively human character. They provide a strong library of fonts and also provide a service centred around good design.

Challenges

1. The requirement was to integrate the Shopify store of client to their Salesforce instance. Client wanted to store the purchase information like name, company, email, phone number, address etc from Shopify into Salesforce and create a closed Opportunity for the sale with product and price information. Client also wanted us to check for duplicate records before creating them in Salesforce and check if Accounts and Contacts are to be created or not.

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Luminate to Salesforce Case Study

Client

The client is a US based Nonprofit organization.

Challenges

The client was using Luminate CRM from past few years but was not fully satisfied with the tool. The price structure of Luminate was quite high for the organization specially when they were using only some specific feature of it once in awhile. Luminate overall features looked attractive but they were not actually using all the features to their full extent. It was not providing the entire information of the system. Reporting and analytics were a great challenge for the client while using Luminate. They wanted a tool which could meet all their needs, helps in changes and growth and provide proper reports and analytics.

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Custom Knowledge Base setup in Salesforce Lightning (Add/Edit Article Lightning Components)

Client

Client is a US based Technology Consulting company. They provide affordable web development services/Cloud Services and strategic technical consulting for lean start-ups and enterprises.

Challenges

  1. The requirement was to make a Lightning Component which will insert new records in a custom object. Users of a selected Profile should be able to specify a record type, all other Users should only be allowed to submit with default record type.

    • This Lightning Component should also allow Users to:
    • Submit any number of attachments which get uploaded at the same time.
    • Submit any number of URLs as attachments.

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Community Implementation for Construction Industry

The large partner network to manage and tracking of all the projects in a unified environment was a big challenge along with the distributed systems for different tasks of the partners.

  • The client had been using Salesforce for managing their operations but not any integrated solution was in place to manage their partners.
  • They required a partner management plan that would help to manage the accounts for all partners and their projects on one side.

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Pardot

A US based solar energy finance and investment firm which has facilitated financing for approximately 450W solar projects on behalf of Fortune 100 Companies. Company has offices set up globally with a large number of customers. The client had been using Salesforce and Astrea helped them in implementing their business operations and now, they wanted to explore the marketing automation. Astrea helped them in implementing their marketing automation goals.

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Job App

The Client wanted a mechanism where a technology is used that supports both website and a mobile app. The requirement was to build both a website and a mobile app for Job portal. The main feature of the project was to find in database all the matching jobs to a given jobseeker profile and email the jobseeker all those jobs. Similarly, jobApp finds all the matching jobseeker active profile to a given recruiter’s job post profile and email all those to the recruiter. They wanted a mobile app as well as a website for this functionality.

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Service Cloud Implementation

Client wanted us to set up the whole Salesforce Service Cloud Console for their Support team from scratch. The requirement was to replace the current setup of Freshdesk with Salesforce Service Cloud.
Email-to-Case was set up. This generates a new Case whenever an email is sent to the support’s email address. It also linked the customer’s details with the Case.
Web-to-Case was set up. It allowed the customers to submit Cases directly by filling up the required fields in the form, etc...

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Integration of Klipfolio with Amazon Marketplace Web Services(MWS)

A USA based consulting group needed a sophisticated way to connect the Klipfolio Dashboard with Amazon MWS API.Klipfolio is an online dashboard platform for building powerful real-time business dashboards.On the other hand Amazon MWS is a system which store the orders/SKU information of the products for the seller whose products are available on Amazon[dot]com website.The data that we need to query are related to the sales and order of the Product. Inventory and SKU details. These details are available in the Order, Product and Inventory method of the Amazon MWS API.

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Time Entry System in Salesforce

Client wanted us to develop a Time Sheet Entry system in Salesforce which allows each user to insert his/her time spent on different Project/Programme/Milestone. The Time sheet entry system will include two objects called Time Sheet and Time Sheet lines. Time Sheet object's detail page will display a grid structure where user can enter time sheet lines. The client wanted that a time sheet should be created for each staff member on Monday.

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Single view implementation of Klipfolio Dashboard for Both Desktop and Mobile Appliance

Our Client had pre-built dashboards on Klipfolio. The Klips in Klipfolio have same look and feel on both Desktop and Mobile devices. But our client’s dashboard did not have promising UI on mobile devices. So they wanted us to make their Klips mobile friendly and develop a single Klipfolio dashboard that can be viewed and used conveniently on both desktop and mobile devices.

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Custom Button with OnClick JavaScript in Lightning Experience

Client wanted us to change their two custom buttons according to Lightning Experience. The buttons had a content source of OnClick JavaScript and Salesforce Lightning Experience doesn’t support such custom buttons.
The JavaScript called two Visualforce pages on the condition of a checkbox field of the record and also passed the recordId into the URL of the VF pages.

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Survey Application Case Study

Client wanted us to develop a “Custom Survey Application” in Salesforce.com using Apex classes and Visualforce pages to manage feedbacks of employees on a large scale in the organization. The questions are related to different types of areas like Health Benefits, Insurance Benefits, Wellness, Leave etc.

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Macola ERP-Salesforce Integration Case Study

Client needs were to migrate records form Macola ERP Objects - Quote/Quote Line Items and Opportunity to Salesforce in different Salesforce Objects like Quotes and Opportunity. So instead of spending time on custom coding as client wants the immediate solution, we used Talend Open Source Data Integration Tool. Maintenance is easy in Talend if new changes comes in future we can easily change/alter the Talend Job as per new needs.

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Salesforce Community Site Implementation with Paypal API Integration for Large Online Store

A USA based Company that provides solutions that achieve measurable results for Non Profit, Commercial and Public Sector clients.The customer wanted to connect with their Member and Non Member Users by building customized Salesforce Community Site Pages within their Salesforce instance which contain their branding logo and look and feel similar to their company website.Client requirement was to build a Product Catalog/Shopping Cart Application within the community site for the Member and Non Member users so that they can order the products.

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Google Analytics Dashboards Case Study

The client wanted us to build dashboard for their college website traffic data and they are using Google Analytics to track their college website traffic. Client wants the dashboards for College Faculty and Marketing Team. As both Faculty members and Marketing team does not have much knowledge about Google Analytics and Website performance metrics, the client wants more visualisation on dashboard so that their target audience can understand the data in a better way. In addition to this, Client also want to see data for any time period having trends for monthly, weekly & daily periods.The dashboards helps the client in various ways as they provide a quick overview, often with charts and graphs, allowing busy individuals to quickly take in the necessary information and make appropriate decisions as graphical representation make strategic data easy to understand.

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FinancialForce Case Study

FinancialForce.com delivers ERP at Customer Speed.The FinancialForce API helps in the business operations on the core document types such as Sales Invoices, Purchase Invoices, Credit Notes, Journals and Cash Entries. These operations allows the creation, editing, posting and other document­ specific business functions such as Invoice Schedules.These APIs provide the developer with the opportunity to develop alternate user interfaces or flows.

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Desk.com Case Study

The client wanted a mechanism to support the user’s authenticity and therefore a control system to manage the confidential data to be displayed to an authenticated user only. They wanted to control the user registration and access based on certain parameters and criteria. We implemented multipass login for the users by developing a force.com site in Salesforce org and created an admin approval process. Therefore, when any user registered for the company’s service portal, it has to be first approved by the admin and only after that the user can access the full documentation and company resources.

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NWCI Case Study

Two site pages are created for tracking the individual and group members respectively. The app named "Chargent" is used to manage this issue. It allows the members to pay a direct amount as well as frequency(i.e. monthly, weekly, annually,etc) based amount. Here the payment amount for each member gets stored on their associated opportunity. The payment is made through a secure payment link given by the Chargent.

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PostgreSQL Healthcare Klipfolio Dashboard Case Study

As Both databases have very different data structure, we first created an understanding of both databases and matched all tables and columns, and created a rough mapping structure. Then after thoroughly investigating we created data source queries using PostgreSQL similar to previous versions (the clients wants the queries to be similar to the previous version so that they can also compare data on their side).

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Migrating files from local machine to Salesforce Instance as Attachment

Astrea It services have come up with a solution for this requirement with the help of Talend Tool. Astrea has used Talend Open Source Data Integration Tool which is free to use to setup the migration Job. Job will be responsible for pulling the files from local machine and pushing the same as attachment on SFDC Objects. Job also have the error handling and reporting capabilities. Talend is an Open Source Data Integration Tool which provides the connectors for many external systems.

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Integration of Klipfolio dashboard with Hubspot API(Sales and Marketing Tool)

The customer needed a sophisticated way to connect the Klipfolio Dashboard with Hubspot API. Hubspot is an online software product for inbound marketing. The software has features for social media marketing, email marketing, content management, web analytics and search engine optimization among others. Hubspot also provides an API which allows third parties to programmatically access their business logic and data.

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Klipfolio Gallery

Klipfolio has now become an essential tool for analytics, with its feature to give visually aid to the integrated data from any site, analyzing the data has become more convenient. Klipfolio keeps on updating the platform to give more ease and more usefulness to its customers. Klipfolio gallery is one of the revolutionary steps toward making the Klipfolio easier.

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Generating Documentation for your Salesforce Instance

The documentation of the Salesforce instance has always been a tiring job; it takes a lot of time, the time which could be used to do something productive and also the job being a time consuming one is very monotonous. No one likes the documentation job but it is the important part, it has to be done.

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Google Adwords KPI’s & Metrics

Google adwords was launched by Google as an online marketing tool which helps small or medium size business to become visible to the people who search for products and services on internet.

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Facebook statistics dashboards using Klipfolio

Klipfolio integrates the Facebook data and depicts it in more readable, presentable and user friendly way and can be customized according to the user requirement and thus helping the companies to use the data in their presentations or companies profile to attract more and more customers and investors.

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Customization of Service Cloud Salesforce Community

We developed customized Salesforce Standard Community pages within Salesforce instance which contains branding logo of the customer and look and feel similar to their company website. We Created a new custom, responsive design and skinned the new community design similar to the Customer owned Website theme within Salesforce.

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Klipfolio Dashboard- Integration of Klipfolio dashboard with AWeber API( Email Marketing Tool)

We have made dynamic data sources to fetch the required business data from the Aweber API using Java Program. As it is REST based API having two step authentication and the data transportation format is JSON, so we had also done parsing to get the data from the API and post it to the JSON based data source of the Klipfolio Dashboard.

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Custom Console Using Visualforce and Apex

We developed a sophisticated Visualforce page. It worked like an integrated console and helped manage the organization’s callers, volunteers and members in an efficient way.

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Development of Survey Application in Salesforce.com

We have developed this custom survey application using the apex and visual force pages on Salesofrce.com. We have designed the Object Structure of this application in such away so that the app can take the dynamic numbers of questions and responses. We have built visual force pages to take survey inputs from both employees and managers with some validations as per the client’s requirement. After submission of survey form by one user, the other user will be notified immediately via email to fill-up their part of survey. We have used apex to construct this mail functionality.

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Klipfolio Dashboard- Integration of Klipfolio dashboard with MindBodyOnline API

We have made dynamic data sources to fetch the required business data from the MindBody API Sites using Java Program. We have consumed the premium “Data Service” of the MindBody API. As it is SOAP based API and the data transportation format is XML, so we have also done parsing to get the data from the API and post it in xml based data source of the Klipfolio Dashboard.

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