Client
The client is a leading national women’s membership organisation seeking equality between women and men. They represent the membership which includes 170 member groups as well as a wide range of individual members from a diversity of backgrounds, sectors and locations. The client faced major disruption in the gathering of the members and their membership payments due to changing consumer needs and new competition from direct model challengers.
Challenges
Our client wanted us to resolve the following challenges faced by them :
- Gathering of the group members and individual members information.
- Management of the payment through credit card or bank transfers of the members.
- Credit card expiry notification.
- Management of events and attendees of their event.
- Tracking the attendees on a list on Mailchimp
The application form for signup
Solutions
The user is redirected to this page after signup
Results
- The gathering of the individual and group members are managed efficiently.
- With the help of chargent app we are able to manage the payments for each members. The payment made by the member gets stored on their associated opportunity. The allowed salesforce users can track the amount on their associated opportunity.
- Eventbrite helps to gather the events and their attendees and later on the automation is done on the gathered attendees using the app "Mailchimp" which helps to move the eventbrite attendees, group signups and individual signup to the required list.
The payment gateway