Salesforce Blockchain is a distributed ledger platform designed for Customer Relationship Management (CRM). It is a low-code platform that can build trusted partner networks that share distributed and verified data. The growing list of records, called blocks, that are securely linked together using cryptography is what blockchain is about. Moreover, blockchains are resistant to modification of their data because once recorded, the data cannot be altered without altering the other subsequent blocks. It feasibly manages blockchain networks, workflows, applications and contracts through clicks instead of complicated codes. Salesforce Blockchain maintains a permanent database and tamper-proof record of transactional data. Every endpoint in the network maintains a copy of the ledger. It distributes, verifies and secures all data. Also we can say that it is a peer-to-peer network. As we said it does distribute, verify and secure data, meaning that in the distribution section, the data is saved in identical copies across a network of computers. Secondly, verified is that every change that is made to data in Blockchain is authenticated and updated through the network before being saved. Thirdly, it secures that every verified change is saved to the ledger as a new block, then hashed to the previous block.
Salesforce Blockchain can be employed as a way in creating and managing records for any digital transaction, rather than digital currencies. Salesforce Blockchain works by bringing together authenticated, distributed data and CRM processes by enabling companies to build networks with click which means that they build and maintain blockchain networks, apps and smart contracts using salesforce’s low-code capabilities. Also, Salesforce automates data with Lightning Platform, meaning that they layer the blockchain data on top of existing sales, services or marketing workflows like search queries and process automation. Most importantly, Salesforce engages partners where an engagement layer enables an organization to pull in pre-built apps and integrate any existing blockchains.
The development of Salesforce Blockchain is made possible and easy by Salesforce. Just one need to follow the following steps:
- To build a blockchain application, one need to use Salesforce builders like Lightning
- Start adding partners in them and include API
- Add Query and history API to search and record events in app
- Define your trust model for the Blockchain
- Set rules and permissions for the app
- Deploy the Blockchain data
- Start sharing information
For the purpose of business use, private Blockchains have been proposed. Salesforce Blockchain thus targets in reducing the gap in CRM; a secured environment with no mediator to access the information shared. The advantage of the Blockchain app is that one can add customers of Salesforce directly. Happy Trading!