Client Background
Our client is a renowned publishing house comprising highly regarded, peer-reviewed journals and Open Access titles, that cover all areas of the physical sciences.
Business challenge
Some of our Client business divisions used legacy systems which produced a longer process turnaround time, data duplication, longer downtime, suboptimal User Experience (UX), compromised security.
Astrea Approach
Astrea IT team worked with the client stakeholders to understand the requirements. The team suggested onboarding legacy systems to Salesforce to overcome challenges associated with legacy systems.
Astrea IT implemented the Salesforce Sales Cloud and customized it.
- Customized standard Sales Cloud to accommodate the needs of the legacy system.
- Various automations were implemented to automate the business flow.
- Implemented web-to-lead integrated with their website to capture publication requests.
- Data from MySQL database was migrated to Salesforce.
- Reporting module was leveraged to provide reports and dashboards for data analysis
Outcome
Astrea IT team built a comprehensive functionality in customer’s Salesforce Sales cloud instance:
- Considerably reduced time in managing tasks with an automated solution.
- User friendly with simplified UI/UX
- Seamless Data management
- Robust various business analytics with comprehensive custom reporting capabilities.
Technologies/Tools
Custom And Standard Objects/Fields, Aura Component, Visualforce Page, Apex, Flow Builder, Validation Rules, Approval Process
Need support with a similar project?
Contact Details
- +91-9818348569
- support@astreait.com