Salesforce Lightning Extension is a library of features created by the Lightning Product management team with addon features to increase productivity for users and offers a different set of functionalities including the new dark theme for Salesforce, hiding components for users and grabbing links

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The client had a requirement to integrate slack Account of the Organization Team to their Salesforce instance. They need to post the Contacts and Tasks information from Salesforce to Slack. Main challenge is to post task details by same username in Slack who has the ownership of the tasks.

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Quip platform is a place where developers can integrate solutions directly into the Quip canvas. Apps works on cross-platform and inherit collaboration and social features as well as notification and offline capabilities.

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The Salesforce records are the key touch points for all information required for any object in Salesforce and the Files, Notes & attachment can help in organizing the Salesforce org better and sometimes becomes crucial for users.

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The client had a requirement to integrate WhatsApp Account of User to their Salesforce instance. They want to store the personal Chats, Group chats in Salesforce for different business purposes.

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“Merge Duplicate Cases”:
Astrea Case Merge (a tool natively built by Astrea IT Services) is one of the lightning Component built to save you falls through the cracks in Salesforce Service Clouds.

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Hi all! Have you ever thought of embedding the Einstein Analytics Dashboard in every Salesforce Experience? I think maybe some of you would have. So, be happy because you can add the Analytics Dashboard in Salesforce. In this blog, we’ll discuss how to add Einstein Analytics Dashboard on Lightning Page or Visualforce Page.

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In this blog where we are going to share some useful features of Einstein Analytics. Today, we are going to discuss how to append and merge multiple datasets into one dataset in Einstein Analytics.

Dataflow editor will be used in order to achieve this. We will create a new data flow and will use the newly created data flow for merging the Datasets

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Single Sign-On (SSO) is a session and user authentication service which allows a user to log in and access several connected systems with a single set of credentials. This eliminates the need to login in different systems separately in a single session, and saves time of the user. In the backend, we can also log user activities and manage user accounts. This also leads to increased security.

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Lightning - a collection of technologies for the Salesforce platform, consisting of Lightning experience (new UI for Salesforce), Lightning Design System (CSS Framework that facilitates users to easily style the apps) and Lightning Framework (A Javascript framework that enables users to create single page applications and Lightning Components), has been in vogue for quite some time now.

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The Lightning experience configuration converter helps in converting the Salesforce org Javascript buttons to Lightning components, quick actions or other solutions. With just few clicks, this tool scans all the Javascript buttons and then converts them to simple components that are easy to use and then deploys everything to the org.

This tool can currently be used to convert few Javascript buttons and not all. This tool converts the javascript buttons as components, actions or other custom buttons based upon the functionality of the original button. Javascript buttons are defined to have multiple degrees of complexity. For now, the tool supports simpler “url-hack” implementations.

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ServiceNow, a software-as-a-service provider, provides technical management support and help desk functionality to IT operations. It also supports real time communication and resource sharing.

ServiceNow easily integrates with other tool via its REST API. There are many successful ServiceNow integration with external tools like Salesforce, etc. In Salesforce - ServiceNow integration a User can access and exchange information between both the systems.

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Klipfolio is a cloud dashboard platform for building capable business dashboards for your group or your customers. It has a lot of option to connect your data for the visualization. It supports numerous APIs from a variety of different app providers.

Klipfolio support built-in formula editor so that you can transform, filter, combine data before visualizing it. You can view your Dashboards from your desktop, mobile, TV and tablets. Also you can share these visualizations with your teammates by granting access to them.

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Salesforce Einstein Analytics(Wave Analytics) is a new cloud based analytic tool which helps in creating powerful Reports and Dashboards from large amount of enterprise data. Also, Wave Analytics enables anyone to get immediate access to powerful data insights through its point-and-click visual interface of your org. Einstein Analytics allows you to bring in data from your Salesforce orgs, as well as from your external sources. A user could get instant visualizations that show how your business is doing.

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In current time Facebook has become an easy way to reach and connect with your Customers. Through Facebook’s app and services you can easily get in touch with right people and gather their attentions for the smooth functioning of your business. Facebook Page helps people to connect with your business and Facebook Ads help them to find your business. Facebook provides various metrics related with your Pages and Ads. These metrics contain very useful information. We have discussed these metrics in the description of the charts.

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Salesforce Einstein Analytics(Wave Analytics) is another cloud-based analytics tool that aides in making effective Chart and Dashboards utilizing your vast information. Einstein Analytics enables you to get information from your Salesforce orgs and in addition to your other External Sources. Data preparation tools given by the Einstein Analytics enable you to effectively control and clean your information. By building up the Dashboard from this information you can track your business.

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With the new release approaching the readiness for the same should be a priority in every Admin’s mind. With many new changes/additions one of the updates that can affect users in day to day life is the URL change in Lightning Experience and Salesforce Mobile. From the Summer 18 your URL format will change for standard apps, console apps, and the Salesforce mobile app. The change has been done for a good reason of enhancing security and to counter the issue of being directed to an unexpected location.

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Einstein Discovery is an alternative of sophisticated Data Models which provide AI powered analytics to discover relevant patterns based on data provided by various stakeholders. Einstein Discovery is used to find insights and understand patterns across millions of rows of data in almost no time. Using Einstein Discovery, we can understand what happened, why it happened and what to do next.

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Service Cloud Einstein plays vital role in improving services offered to customers by enterprises. Service Cloud Einstein helps to understand insights of customers problem by analyzing their emails, messages and posts on social media.

• Solve customer cases faster.
• Categorize cases with more accuracy which reduces response time.
• Increase response time of agents by recommending them solutions on a particular case by analyzing historical data related to that case.

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