10 Powerful Use Cases of Slack Workflows to Automate Your Work

Slack has become the go-to platform for workplace communication, but did you know that Slack Workflows can automate repetitive tasks, boost efficiency, and improve collaboration? Whether you're in HR, IT, sales, customer support, or project management, Workflow Builder in Slack can help you streamline processes with no coding required.

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Salesforce Expands Google Partnership with $2.5 Billion Cloud Commitment

Salesforce has taken a monumental step in its cloud strategy by announcing a $2.5 billion commitment to Google Cloud over the next seven years. This expanded partnership marks a significant shift from Salesforce’s historical reliance on AWS and aligns with its Hyperforce initiative, which aims to modernize its cloud infrastructure. The collaboration brings together Salesforce’s industry-leading CRM solutions and Google’s cutting-edge AI and cloud capabilities, promising to deliver transformative benefits for businesses worldwide.

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How to Use Page Designer for Customizing Storefronts

Introduction

Salesforce B2C Commerce Cloud's Page Designer is a powerful tool that enables merchants and developers to create and customize storefront pages without extensive coding. This guide will walk you through the process of using Page Designer to create dynamic and engaging storefront pages.

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Best Practices for A/B Testing in Salesforce B2C Commerce Cloud

Introduction

A/B testing is a crucial strategy for optimizing eCommerce performance by comparing different versions of a webpage or feature to determine which performs better. Salesforce B2C Commerce Cloud provides robust tools for running A/B tests, allowing businesses to enhance user experience, increase conversions, and maximize revenue. In this guide, we will explore best practices for A/B testing within Salesforce B2C Commerce Cloud.

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Step-by-Step Guide to Setting Up a Storefront with Salesforce Commerce Cloud

Introduction

Salesforce B2C Commerce Cloud is a powerful eCommerce platform that enables businesses to build, manage, and scale online storefronts efficiently. In this guide, we will walk through the step-by-step process of setting up a storefront using Salesforce Commerce Cloud.

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Salesforce Experience Cloud Standard Themes

Salesforce Experience Cloud Standard Themes are pre-built templates that offer a responsive design, easy customization, and seamless Salesforce integration. They help create branded, user-friendly community sites with minimal effort.

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Streamlining Real Estate Management with Salesforce Integration: An Intelligent Agent Approach

In today's fast-paced real estate market, staying ahead of customer expectations and ensuring smooth management of property inquiries and interactions is essential. Enter the Real Estate Agent powered by Salesforce — an innovative integration that transforms how real estate businesses operate by automating key processes, enhancing customer engagement, and providing powerful insights using Agentforce.

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FinAssist Bot

Your Personal Banking Assistant for Smarter Financial Management

Living in the digital & modern world, aren’t we? Everything is at a minute's reach, whether it’s food, clothes, or medicine. You want it, just one click away. Moreover, we have now got digital assistants to do those chores for us. Want to know the current score of cricket? Just ask the assistant for it. But even in this era, we are stuck in long waiting queues in front of banks’ windows for the meager tasks. Wait no more, because we now have a whole new AI-powered virtual assistant, FinAssist Bot, to make your financial burdens lighter.

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Insurance Automation: How Agentforce Cuts Processing Time by 70%

In the Healthcare sector, there are around 30 billion transactions that occur per year, resulting in more than $250 billion due to manual processing. The traditional method of processing medical claims takes an average of 40 minutes and costs $15. This specific sector presents a high opportunity for improving operational efficiency using insurance automation.

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Transform meeting audio into actionable text with seamless Salesforce integration

Introduction

Transforming audio recordings from meetings into searchable, shareable text is revolutionary in the fast-paced business world of today. You can easily automate the laborious and error-prone process of manual transcription with Google's Speech-to-Text API and Salesforce. This guide, which includes code samples and best practices, takes you step-by-step through the process of putting up an end-to-end solution for creating transcripts directly within Salesforce.

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Einstein AI Search Answers in Salesforce

Introduction

Businesses strive to provide seamless and efficient customer support in today's fast-paced digital landscape. One of the groundbreaking innovations in Salesforce’s AI ecosystem is Einstein AI Search Answers. This powerful feature leverages Natural Language Processing (NLP) and Machine Learning (ML) to deliver precise and context-aware answers to customer queries, significantly enhancing the support experience.

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An Introduction to Airtable

What is Airtable?

Airtable is a super handy cloud-based platform that combines the simplicity of a spreadsheet with the power of a database, making it easy to organize and manage data flexibly. It’s gaining popularity because of its user-friendly interface, powerful features, and adaptability across various industries. Whether you're managing projects, tracking inventory, or automating workflows, Airtable allows you to customize your tables with advanced field types, such as formulas, rollups, and lookups. Its integration capabilities with apps like Slack, Google Drive, and more, enable seamless workflows.

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Practical Benefits of Agentforce

Agentforce, Salesforce's AI-powered platform, helps solve real-world problems. Businesses can use it to automate tasks, improve customer interactions, analyze data for insights, and boost productivity, making work easier and more efficient.

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Einstein Conversation Insights

What is Einstein Conversation Insights?

In today’s economy-driven and technology-nurturing world, grabbing hold of the tools to unlock deals and opportunities is imperative, and understanding the reason why certain deals go through and others don’t is equally important.
Einstein Conversation Insights is a very efficient tool by Salesforce that without a doubt adopts futuristic trends and artificial intelligence to aid sales teams in determining lead conversion and opportunity adoption patterns. It paints a picture that is useful for businesses in improving their sales process in a guided and rational approach, spotting what works or not.

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Automate Emails with Attachments Using Salesforce Flow Builder

In today's fast-paced business environment, automation has become the backbone of efficiency. Salesforce Flow Builder, a powerful tool, allows businesses to streamline their processes by automating complex workflows. One such use case is sending emails with attachments—a common requirement for tasks like sharing invoices, onboarding documents, or marketing materials.

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Best practices related to Test classes in Apex

Salesforce Apex Test Classes are the backbone of a robust and reliable Salesforce implementation. They ensure your code performs as intended and behaves predictably across various scenarios. By validating the functionality of your Apex code, test classes help maintain system stability, support scalability, and foster seamless integrations. In this blog, we'll delve into the best practices for writing efficient and effective Apex Test Classes, complemented by clear examples to guide your development journey.

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Profiling in Salesforce

Salesforce is a powerhouse for managing data, processes, and customer relationships, but as its usage scales, maintaining top-tier performance becomes crucial. Performance profiling is the key to identifying and fixing inefficiencies, ensuring your Salesforce instance runs at its best.

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Organize Your Data with Multi-Column Sorting for Related Lists

Salesforce’s continuous updates aim to empower users with tools that enhance productivity and efficiency. A notable feature introduced in recent releases is multi-column sorting for related lists. This feature allows users to sort related list data based on multiple columns at once. Until now we were able to sort a related list by only a single column. This feature can help users to organize related list data more efficiently, making it easier to find and work with specific records. While organizing the data there may exist multiple significant criteria. In that case it scarcely seems a good choice to sort data based merely on a single attribute.

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Unlocking Efficiency: Sort List Views by Multiple Columns in Salesforce (Spring '25 Release)

Salesforce has consistently revolutionized how organizations manage their data, and the Spring '25 release introduces yet another game-changer: the ability to sort list views by multiple columns. This enhancement empowers users to analyze and act on data more intuitively by organizing it in a way that aligns with their specific needs.

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Salesforce Spring ‘25 Release

The Salesforce community is buzzing with excitement—it’s almost time for the Spring ’25 release! This upcoming update is set to introduce game-changing features and enhancements, all aimed at delivering an even better customer experience.

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