Introduction to Salesforce Sites

If you ever tried Creating a recruiting website or Publishing a catalogue of products to a public site. You are aware of the process where you were supposed to do loads and loads of work from setting up a Web Server to programming your pages for data validation. But Salesforce Sites Service helps us to create public applications integrated with our Salesforce organization in an easy manner. Various Advantages of using Salesforce Sites include:

  • Personalized Site URLA
  • Automatic validation of data on collected Information
  • User login without username and password
  • No data integration issues as sites are hosted on the Lightning Platform

Now the question arises which organization you should use and what are the functionalities provided in each organization. We will also discuss the limitations of the Salesforce site in each Organization.

Salesforce Site Usage and Limits

The organization is an instance of the Editions provided by Salesforce and Salesforce Sites are websites created using the Sites Service. So, we have to decide the Edition which is best suited for our conditions. At present, Site service is included in the following Editions or Organizations: Enterprise Edition, Unlimited Edition, Developer Edition, and Free Edition Services.

Salesforce Site Usage and Limits

If in a single calendar month your Organizations Monthly Page View reaches 300% or for 4 consecutive calendar months reaches 110%. Your Sites will be disabled until next month or until you purchase additional page views.
Note: The sum of page views for all Sites in your organization and pages under Origin and Cache Servers determine excess monthly page views limit.

Table 1: Sites Allocation bIntroduction to y Edition


Maximum Page Views per Organization

Maximum Number of Sites per Domain

Bandwidth Allocation per 24-Hour Period

Service Request Time per 24-Hour Period

Developer Edition

As permitted by bandwidth and service request time limits



10 min

Enterprise Edition



1 GB for Sandbox

40 GB for Production

30 min for Sandbox

60 hrs for production

Unlimited Edition



1 GB for sandbox

40 GB for production

30 min for sandbox

60 hrs for production Free Edition



10 GB

60 hrs

Step by Step Tutorial to Create Salesforce sites

Before you start creating a salesforce site you should know that restricted access on standard and custom objects and site visitors must be authenticated as portal users for any additional access. You should enable Salesforce Sites to avoid errors related to Visualforce pages and Apex classes that refer to a site.

Step: 1 Register Salesforce Site Domain

Setup >> Quick Find Box >> ‘Sites’ >> Register My Salesforce Site Domain as shown:


Figure: 1 Register Salesforce Site Domain

Note: The sub-domain prefix we add is case sensitive and limited to 22 characters for Developer Edition.

Step: 2 Assign Default Record Owner

Setup >> Quick Find Box >> Sites >> Enable ‘Assign new records created by Salesforce Sites guest users to a default owner in the org’.


Figure: 2 Assign Default Record Owner

Click ‘Save’.

Step: 3 Create a site to Host Visualforce Pages

Click ‘New’.


Figure: 3 Create New Salesforce Site

Fill in the form details for New Site as shown in Figure 4 and Figure 5. Here I have added EmployeeVF Visualforce Page as an Active Site Home Page. It is a time tracking Visualforce page which shows how many hours an Employee have worked daily and you can also update your daily working hours from here.

Figure: 4 Field Entries to Create a New Salesforce Site

Before clicking on ‘Save’ make sure you have enabled ‘Require Secure Connections (HTTPS)’ and ‘Upgrade all requests to HTTPS’. You can enable other settings as per your requirement.

Figure: 5 Save new Salesforce Site

Click ‘Save’. The Functionality of some important features of Salesforce Sites is discussed below:

  • Require Secure Connections (HTTPS): After enabling Require Secure Connection(HTTPS) all HTTP site to HTTPS.
  • Lightning Features for Guest Users: It enhances security and restricts access to your organization.
  • Upgrade all requests to HTTPS: All requests are automatically upgraded to HTTPS but before enabling this feature Require Secure C.
  • Enable Content Sniffing Protection: Using this feature we can force the browser to not use the actual content of the response.

Step: 4 Activate your Salesforce Site

You can activate or deactivate your Salesforce site by clicking the ‘Activate/Deactivate’ button under the Action column.


Figure: 6 Activate Salesforce Site

Now, click on Site URL and you will be able to see your site. Here, we have built a very basic site for the Time Tracking system. This site displays the Time Entries when the employee enters the Employee ID.

Figure: 7 Demo Salesforce Site Home Page

After entering Employee ID you will be able to see all your working days and hours and can update today’s time entry by clicking on the ‘New Time Entry’ Button.

Figure: 8 Total Time Entries per month on Demo Site

To add a new Time Entry record, you simply have to add Active Hours and your record will be saved under your employee ID for the current day. It is basically a Lightning Component and hosted on Visualforce Page which is then added to Salesforce Site.

Figure: 9 Creating new Time Entry under your Employee ID

Security Measures in Salesforce site

Both Site-Level Security and Organization-level Security play an important role in Salesforce Site. If you want to make your Salesforce Site available to the general public, you should be aware of how to keep your site secure along with providing facilities to your customers.

Example: You created an ideas site, users while browsing now want to participate in the ideas community. For that user register and login from the public site and enter the associated portal. This login to the portal from your public site depends on the ‘Require Non-Secure Connections(HTTP)’ checkbox in Login Settings Page and ‘Require Secure Connections(HTTPS)’ setting on the Session Settings Page. Require Non-Secure Connections(HTTP) determines Site-Level Security while Require Secure Connections(HTTPS) determine Organization-level Security.

    Four Condition based on Require Non-Secure Connections(HTTP) and Require Secure Connections(HTTPS) are:
  1. Both Require Non-Secure Connections(HTTP) and Require Secure Connections(HTTPS) are Not Enabled
    Organization: Can use either HTTP or HTTPS
    Sites: Uses HTTP for the post-login session
  2. Enabled Require Non-Secure Connections(HTTP) and Disabled Require Secure Connections(HTTPS)
    Organization: Use either HTTP or HTTPS
    Sites:Uses HTTP for the post-login session
  3. Disabled Require Non-Secure Connections(HTTP) and Enabled Require Secure Connections(HTTPS)
    Organization: Uses HTTPS
    Sites: Uses HTTPS for the post-login session
  4. Enabled Require Non-Secure Connections(HTTP) and Enabled Require Secure Connections(HTTPS)
    Organization: Uses HTTPS
    Sites: Uses HTTPS for the post-login session
    Few points to keep in mind while adding security to your Salesforce Site are
  • Logged in users are not affected until the next login even after changing HTTP to HTTPS.
  • Valid SSL certificates for accessing sites using HTTPS are only held by production organizations.
  • ‘refURL’ URL parameter has no effect if HTTP or HTTPS has been set for the site.

Track Salesforce Site with Google Analytics

Google Analytics is a powerful tool to track your site's progress and Salesforce Sites provides integration with Google Analytics. Step by Step Procedure to Track a Salesforce Site using Google Analytics:

Step: 1 Sign up at Google Analytics and create an account.


Figure: 10 Create Google Analytics Account

Step: 2 Select if you want to measure a website, an application, or both.


Figure: 11 Measure your website in Google Analytics

Step: 3 After adding all Property details, enter the URL for the site you want to track.


Figure: 12 Google Analytics Property Setup

Step: 4 After agreeing to the terms of service agreement, copy ‘Web Property ID’ from tracking status information of Google Analytics.


Figure: 13 Tracking ID of Google Analytics

Step: 5 Open Site Edit Page and paste the Id into the Analytics Tracking Code field and Click ‘Save’.


Figure: 14 Analytics Tracking Code In Sales Site

Step: 6 Add ‘’ tag at the bottom of the Visualforce page you want to track.


Figure: 15 Google Analytics Tracking Tag

Step: 7 Go to the homepage of Google Analytics and you can all details of your Salesforce sites like Number of page views, average time spent, and more, as shown:


Figure: 16 Google Analytics Home Page


Salesforce Site is a powerful Web Content Management System whose features vary depending on whether you are a site administrator, designer, or contributor. Features like Sites Usage Reporting Managed Package can help Site Administrators and Designers to add features after analyzing monthly site activity. You can even decide which sites are Google Bots allowed to visit by creating a custom robots.txt file. Salesforce Site provides an environment to create a pixel-perfect custom website and the power to control what your contributors can do with the help of Studio.

  1. Salesforce Documentation: Salesforce Site Implementation Guide
  2. Salesforce Help: Creating a Site
  3. Salesforce Help: Planning and Implementing a Website
  4. Salesforce Help: Create and Edit Salesforce Sites

For any query on Salesforce Sites, contact